What does that say? Employee handwriting and regulated waste management

Businesses already face enough obstacles in their efforts to reduce and manage retail regulated waste. Trouble deciphering employee handwriting and other offline management pitfalls don’t have to add to the challenge.
My handwriting is terrible. I admit it.
My wife and children make fun of it. Even my parents get in on the act. I blame it on one thing: as a teen, I worked at our local grocery store in Ocean City, N.J. As an employee, my responsibilities included working in the backroom, checking in vendors, managing inventory, and stocking shelves. These duties required a lot of handwritten paperwork, often done on the fly. As a result, my writing eventually morphed into a hastily written form of chicken scratch.
And it hasn’t been the same ever since.
While many of these activities (thankfully) have been automated and digitized in recent years, employees handling retail hazardous waste—particularly in small to mid-sized retail operations—often still utilize ink and paper to track and manage these processes.
While it may seem insignificant (and even quaint), these practices can put a sizeable dent in the bottom line while negatively affecting employee productivity.
Consider this scenario: a retail employee has a bottle of cleaner that needs to be categorized, documented, and tracked as regulated waste. In a “non-digitized” store, this employee would physically write down this management process. This protocol is problematic for myriad reasons.
1.) Writing requires more time (which costs more money).
2.) People make mistakes, and compliance results will not be as accurate or useful as an automated system (which also costs more money).
3.) Have you seen your handwriting lately? Unless you were an education major, it’s probably not good. Studies suggest handwriting skills are disappearing rapidly, and it’s only going to get worse. For example, the requirement to learn cursive was eliminated from Common Core Standards in the United States in 2010. Illegible scribble is on the rise and can be a potential source of frustration for back-of-store employees.
Yes, when it comes to creating and managing effective retail regulated waste programs, handwriting is not the central problem to solve. However, as an often overlooked piece of the compliance puzzle, eliminating handwriting in favor of a digital system can ease employees workload and increase worker efficiency—all while improving compliance outcomes.
It’s these sorts of important details that set Smarter Sorting’s system apart.
Our Single Item Sorter is designed to take the guesswork out of making decisions about regulated items and the complications associated with tracking and managing regulated waste in a compliant fashion.
For retailers seeking to reduce liability and waste while increasing employee efficiency, the implementation of a handwriting-free system is a low-hanging fruit that can pay significant dividends.
As for my handwriting woes, it’s not all “bad” news for me. Sure, no one can read anything I jot down, but I haven’t had to (or been allowed to?) write a holiday card in years.
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The Latest in CPG Regulations: June 2023
Let’s face it – CPG regulations can be convoluted. They are often (necessarily) filled with complexity and nuance that don’t make it easy to decipher how exactly they may affect you and the products you sell.
We know how important it is for you to stay up-to-date with anything that could impact your business. That's why we're here to fill you in on some interesting updates that we're keeping a close eye on. These recent updates cover four main areas: DOT PHMSA International Harmonization (HM-215Q), Vermont HB 67, and Washington SB 5144, and MOCRA. So, let's dive in.
DOT PHMSA International Harmonization (HM-215Q)
Get ready for some positive changes: The Department of Transportation's Pipeline and Hazardous Materials Safety Administration (PHMSA) has proposed a rule (HM-215Q) that will make your life easier. The new rule was proposed in May, and is likely to be finalized by EOY. Here's what you need to know:
- Button cell batteries: Good news. You'll still need to test button cell batteries installed in equipment, but you won't have to worry about sharing the Test Summary (TS) report anymore. It's a small change, but it means less paperwork and more streamlined compliance for you.
- Lithium battery markings: Say goodbye to the phone number requirement on the lithium battery mark. This simplification will make labeling lithium batteries easier and removes confusion from the supply chain.
- PSN and ID8000 updates: There are a few minor updates to the Proper Shipping Name (PSN) and ID8000. These updates will help you properly identify and ship hazardous materials. It's essential to stay informed about these changes to ensure you're on the right track when it comes to shipping regulations.
Vermont HB 67
Vermont has some interesting legislation in the works, and it's something you'll want to pay attention to. The legislation was delivered on May 12th and comes with 2025 implementation dates. Here's the lowdown:
- Funding the HHW program: The new law would require manufacturers and brands to step up and fund the Household Hazardous Waste (HHW) program in Vermont.
- Increased responsibility on the consumer for haz-waste vs. non haz-waste: This change could mean that the distinction between Haz-waste and Non-haz-waste would be as important to consumers, waste management entities, recyclers, and brands as it is to Retailers.
- Waste handling fees and brand responsibility: The legislation allows for waste handling fees, which will be redistributed to brands, and is typically based on their market share. Orphaned products (products without a brand owner) would be collectively covered by participating brands.
- Exemptions and special considerations: The law includes exemptions for certain products like pesticides, cosmetics, drugs, certain paints, and already covered electronics and batteries. Make sure you're aware of these exemptions to avoid any compliance headaches.
Washington SB 5144
Washington has also got some new regulations coming your way. The legislation was signed on May 11th by the governor, with 2027 implementation dates. Here's the scoop:
- Battery stewardship plan: If you are a “producer”of covered batteries or products containing them, you'll need to participate in a state-approved battery stewardship plan. It's all about responsible management and ensuring proper recycling and disposal.
- Who's a producer? The law broadly defines a producer as battery manufacturers, retail brands, third-party brands, licensees of a brand, importers, or anyone selling the product in the state. It's an inclusive, hierarchical definition to ensure accountability throughout the battery supply chain.
- Battery markings and compliance: although coming into force at a later date, “producers” shall supply, and retailers must collect, a certification that the covered batteries have the required "producer" marking along with the battery chemistry. Lawmakers are placing primary responsibility on the producer, but also require due diligence from retailers.
FDA's Modernization of Cosmetics Regulation Act of 2022
Although published at the end of 2022, there’s significant regulatory change coming that impacts the cosmetics industry:
- FDA regulations for fragrance allergen rules: The FDA is mandated to promulgate regulations for allergen rules within 18 months of December 29, 2023. Keep an eye out for these regulations to ensure your products comply with the new requirements.
- Fragrance allergen ingredient disclosure: Once the list of fragrance allergens is finalized, brands and manufacturers must disclose these allergens on the cosmetic product label . This means you may see changes in product labeling and information provided to customers.
- Does label disclosure equal FDA disclosure? While label disclosure is an important part of complying with FDA regulations, producers of cosmetic products must also register with the FDA and submit a Cosmetic Product Listing, which includes “...a list of ingredients in the cosmetic product, including any fragrances, flavors, or colors, with each ingredient identified by the name, as required under section 701.3 of title 21, Code of Federal Regulations (or any successor regulations), or by the common or usual name of the ingredient”. Will this disclosure of information to the FDA be the same information required on the product label? The answer will impact the logistics of information transparency in the supply chain.
Staying informed about regulatory updates doesn't have to be overwhelming. These updates are here to make your life easier. So stay in the loop, adapt your processes as needed, and reach out to our team of experts with questions at any time, and check back next month for more updates.

100,000 data-driven retail pickups
Waste is a byproduct of retail. It can be minimized but it’s impossible to avoid. When handled correctly and sustainably by recycling, donating, and directing to the correct waste streams, retailers can achieve their critical ESG goals.But how can retailers achieve this efficiently and at scale? Data and technology are the key to handling waste responsibly and ensuring sustainability is front and centerRecently, US Ecology Technician Bryan Thompson wrapped up his weekly route with a waste pickup at a major retailer in Lake Nona, Florida. Unbeknownst to him, the twelve minutes spent on-site would achieve a significant milestone.Bryan’s stop was the 100,000th service performed by US Ecology using Smarter Sorting's Back of Store System, which syncs with hardware in US Ecology trucks. Launched in July of 2020, this data driven software solution streamlines hazardous waste pickups while ensuring safety and compliance throughout the process. When paired with Smarter Sorting’s Back of Store System for Retailers, data shared between the two systems generates significant time savings for waste diversion as well as the safe and accurate disposal or recycling of consumer goods—resulting in savings passed on to retailers and consumer goods brands.US Ecology CEO Jeff Feeler praised the Smarter Sorting solution during a recent earnings call. “Our investment in AI software has generated a 30% increase in stops per day in our retail program with the installation of this technology in our fleet. We believe further efficiencies will be realized as retail customers adopt these technologies, including a new sorting process in the back of the retail stores.”Bryan Thompson added: “The system is both simple and efficient, and provides access to a dedicated support team if needed. It reduces the time it takes to complete a pickup, and ensures more products are sustainably recycled or donated, rather than disposed of, than ever before,”Smarter Sorting would like to congratulate Bryan for this historic milestone. We look forward to helping all members of the US Ecology fleet know more and do better for the next 100,000 stops—and beyond.

Sunflowers and car batteries
This is a story that begins and ends with electronic waste. Somewhere in between, we incorporate landfills, soil remediation and sunflowers into the mix. I promise it will all make sense, just follow closely.
Have you ever wondered what happens to electric car batteries when they run out of juice? Strange question, sure. But really think about it. The Nickel Cadmium battery is replaced with a brand spankin’ new Lithium Ion battery…but where does our beloved old “Nicad” battery go?
Let’s expand on that idea. What about old headphones, wires and computer monitors that are relinquished to a dumpster, never to spark electronic joy in a household ever again?
For many consumers and businesses, the thought abruptly stops there. Out of sight, out of mind, right? But with electronic waste – popularly known as “e-waste” – accumulating at an alarming rate, these are questions worth asking.
Follow us down the garbage chute…
The E-waste Conundrum
E-waste encompasses any unusable or otherwise unwanted electrical or electronic equipment. Car batteries, cell phones, TV screens and those pesky fax machines are a few examples, but anything that plugs into an outlet or contains a battery is fair game.
With the rising popularity of cord-free products, the number of batteries piling up in landfills is on the rise. Nicad batteries contribute to this waste stream in a particularly interesting way (and trust me this’ll all make sense soon).
Nicads were at one time widely used in a variety of products, most notably in electric vehicles up until the 1990’s. Due to toxicity concerns and alternative battery types entering the market, their use has steadily declined. Nicads currently account for roughly 6% of all batteries in global circulation.
As a result, many of these Nicads are finding their way to the landfill. This is, perhaps, not surprising; the EPA estimates that only 12.5% of e-waste is actually recycled.
The Resource Conservation and Recovery Act (RCRA) was signed into law in 1976 to address growing volumes of waste, and is our nation’s primary law governing solid and hazardous waste disposal. Plenty of new mandates have been added in the years since the law’s creation. One mandate in particular calls for waste minimization – the “use of source reduction and/or environmentally sound recycling methods prior to treating or disposing of hazardous wastes”.
Per this mandate, waste that could be considered hazardous should undergo environmentally sound recycling methods prior to disposal. The data indicates that this practice is not exactly being followed to a tee.
Repeat after me, electronics have no place in landfills.
A common misconception is that landfilled waste poses little risk to the surrounding environment because it is fully contained in the landfill. This couldn’t be further from the truth though. Discarded items are constantly shifting, changing, and finding their way out of the landfill. Heavy rainfall often mixes with landfill waste to form a chemical effluent called leachate. This solid waste byproduct can then find its way into surface waters like rivers and lakes.
Every properly engineered landfill is “contained” by a composite liner system that sits directly underneath the site.
The liner acts as a barrier to slow the migration of leachate from the landfill. However, these liners aren’t perfect. They wear down over time, and can succumb to natural wear and tear. In these cases, small quantities of leachate may percolate into the soil and nearby groundwater supply, spreading to all connected waterways. Not only is this ecologically devastating for aquatic organisms, but it’s detrimental to land-based organisms that draw water from these sources (think plants, trees, and ….humans).
By the same processes, heavy metals from our Nicad batteries may inevitably leach into the water supply. To get a sense of the magnitude of this issue, consider an EPEAT estimate that approximately 40% of heavy metals in U.S. landfills originate from discarded electronics. When this occurs, a series of processes chemically fix the metals into surrounding soils.
When heavy metals become fixed in soil, a host of issues arise. Organisms that depend on the soil become exposed to the heavy metals and their toxic effects. Plants will uptake metals from the soil. Large grazing animals will consume the plant matter. Humans will consume both plant matter and grazing animals, ingesting a double whammy of heavy metals.
Heavy metal pollutants have been known to have carcinogenic effects on the body, resulting in tumorous growth and directly impacting cellular life cycles. Cadmium specifically has been known to cause a slew of health issues. Namely kidney disease, fragile bones, lung damage, and many others.
So, our soil is contaminated with Nickel and Cadmium, great! What in the world do we do next?
Sunflower Phytoremediation
Modern methods of soil remediation – the process of removing contaminants from soil – are highly cost and time intensive. These methods can be more difficult to deploy and monitor when lower concentrations of contaminants are spread out over large areas.
Phytoremediation, the process of using hyperaccumulator plants for soil remediation, may offer a more effective alternative than traditional methods of soil remediation. Hyperaccumulators are capable of growing in high concentrations of heavy metals, in both solid and aqueous environments. These plants are able to extract metals from the soil through their root systems and other uptake channels.
By leveraging the root networks of plants that naturally absorb metals fixed in the soil, larger, undefined areas of contamination can be treated. Scattered metals are concentrated in more centralized locations of plants and root networks, making them easier to identify, collect, and eventually treat.
One of the most effective hyperaccumulators, the common sunflower, is able to effectively uptake both Cadmium and Nickel through its root system network.
Sunflowers were used to reduce concentrations of Chromium and Nickel in two locations in Greece: the Asopos River and Messapia. These two regions provide a significant portion of crop yield and are afflicted by high concentrations of heavy metal in their irrigation aquifers. The results showed that the sunflowers planted in areas with high concentrations of heavy metals successfully reduced the concentrations of metals in the soil and groundwater.
Hyperaccumulation in the plants allowed for easier harvesting. From there, the metal content in the plants could be extracted, or the entire plant could be properly treated and disposed of.
The Root of the Issue
While sunflowers may provide a viable method of soil remediation in certain scenarios, the root of the issue still remains: e-waste and its toxic heavy metals are still reaching landfills in alarmingly high quantities.
The issues stem from a combination of things: a lack of education, recycling malpractice, and a lack of visibility into waste and recycling operations.
Consumers by and large are unaware of the e-waste disposal options available to them. Commercial businesses and manufacturers may be knowingly and unknowingly engaging in sham recycling. Millions of consumers and businesses are trashing electronics every day, making it nearly impossible for government agencies to identify all the infractions and enforce RCRA protocols.
Even when attempting to properly recycle, many businesses are unaware of the laws and nuances governing specific items. For example, cathode ray tubes (CRTs) are considered hazardous waste, and must be safely and compliantly recycled according to RCRA stipulations. There are, however, conditional exclusions for used, broken CRTs that may apply. Batteries, on the other hand, are considered a universal waste, and are subject to less stringent regulations (with a few exceptions, of course).
With the variety and complexity of electronic items becoming e-waste every day, keeping up with regulations can be a daunting task. Manually deciphering complex regulations is a time consuming and outdated mission. Humans make mistakes – it happens. But honest mistakes can snowball into non-compliance events and enormous fines for businesses.
Smarter E-waste
Smarter Sorting leverages machine learning and product intelligence to automate the correct RCRA waste codes and decision making for consumer products. Real time data is updated continuously, and available instantly. Most importantly, electronic items that are eligible for recycling are identified so they can be sent to safe, reputable e-waste recyclers.
Together, with the help of some brave and committed sunflowers, we can keep heavy metals out of landfills, water, and soil – for good.
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